One platform, one audit chain, every patient interaction
GetConsent is not an e-signature tool with a healthcare skin. It runs informed consent, financial consent, validated PROMs and PREMs, satisfaction and NPS, all governed by the same four-stage approval workflow, completed by patients on their own phones, recorded on the same tamper-evident chain, and filed to your EMR over FHIR R4.
Consent is the centre of the workflow, not the edge of it
The same evidentiary rigour that makes consent defensible (governed content, verified comprehension, hash-chained events) runs through cost disclosure, outcomes, experience, agreements and postal reach. Click any stage to inspect the mechanism.
No re-keying. Patients flow in from the systems you already run
CRM, scheduling, PMS and FHIR feeds create sessions automatically, matched to the right procedure pack. Nobody types a name twice.
- One source of truth from your existing systems
- FHIR R4 and PMS intake, mapped to the right pack
- The right documents queued before the patient arrives
Done at home, before they arrive
A magic link on their phone. No app, no password, no account. Section-by-section content with a comprehension check per section, completed before they reach your waiting room, with results visible to the clinician.
- No app, no password: one tap from SMS or email
- 12+ languages with clinically reviewed translation and audio read-out
- Comprehension verification with recorded attempt history
- Questions and concerns captured before the consult
Every patient, in a language they understand
An English-only form handed to a patient with limited English is not informed consent. GetConsent delivers content in 12+ languages with audio read-out. Each translation is AI-drafted, then reviewed and approved by a human with clinical and language expertise, following the same governance pathway as the English source.
- 12+ languages with audio read-aloud
- AI-drafted, human-reviewed, version-controlled translations
- Source and translation reviewed side by side before publish
- Language-distribution analytics to plan interpreter resources
The number is agreed before the procedure, not disputed after it
For private surgery, dental and cosmetic care, the price is part of consent. GetConsent itemises the fee, the rebate, the gap and every billing provider, adds a benchmark comparison and the public-funded alternative where one exists, and records the patient's acknowledgement of all of it.
- Fee schedules and prosthesis pricing built in
- Multi-provider breakdown: surgeon, anaesthetist, assistant, hospital
- A gap estimate the patient explicitly acknowledges
- Variation disclosure if the estimate changes
A clinical outcomes registry that runs itself
~59 validated instruments (PHQ-9, EQ-5D-5L, Oxford Hip and Knee, KOOS, EORTC), each with its published scoring algorithm, domain structure, severity bands and provenance. Change from baseline is classified against the instrument's published minimal clinically important difference, not an arbitrary threshold.
- Baseline plus scheduled follow-ups, sent automatically
- Instrument-correct scoring with domains and severity bands
- Change classified against the published MCID
- FHIR Questionnaire and QuestionnaireResponse export
The survey nobody had to remember to send
The moment a consent or discharge completes, the right survey goes out on the schedule you set and rolls into a live NPS dashboard with trends, distributions, response rates and patient verbatims.
- Auto-trigger after consent and after discharge
- NPS, rating, Likert, multiple-choice and free-text
- Conditional branching and NPS-segmented follow-ups
- A live dashboard, not a CSV you export and forget
One current version of every form, everywhere. Provably.
Every patient-facing document moves through Draft, In Review, Approved and Published with version control and a named clinical owner. You can always answer two questions a surveyor will ask: who approved this content, and which version did this patient see?
- Four-stage approval with full version history
- AI template generation and import from PDF or Word
- Specialty content packs you install on day one
- Translation governance with human review before publish
The numbers you currently can't get without a working bee
Real-time dashboards across completion, comprehension failures, time-to-complete and language distribution, at procedure, department, site and network level. The same data structure an accreditation framework asks you to evidence (such as NSQHS Standard 2).
- Completion and comprehension-failure analysis
- Time-to-complete and assistance-request rates
- Language distribution for interpreter planning
- Accreditation governance evidence export
Built to pass your IT security review, not just your clinical one
SSO with JIT provisioning, FHIR R4 EMR integration, scheduling-feed ingestion, custom domains, fine-grained RBAC, and a multi-tenant control plane for health networks.
- SSO: Microsoft Entra ID, Okta, generic OIDC
- FHIR R4 plus direct EMR document filing
- Custom domains and white-label deployment
- Webhooks, configurable retention, and audit logging
Set up the journey once per procedure. It runs itself per patient.
A pack instance bundles the consent, the baseline PROM, the satisfaction survey and the contract into one scheduled journey with date anchors and dependencies. Activate it once: the consent sends now, the baseline outcome measure today, the experience survey seven days post-procedure, and the six-week follow-up on its own. No diary notes, no recall list, no “did anyone send Mrs Chen her six-week survey?”
- One activation, many scheduled steps
- Steps anchor to procedure, activation or completion dates
- Dependencies unlock and send the next step automatically
- One worklist, one patient journey, one financial summary
Governed templates, magic-link patient flows, hash-chained audit, webhooks, FHIR egress and multi-channel delivery sit under every step. Where competitors assemble this from disconnected products, here it is one data model, which is why the analytics can join consent, cost, outcome and experience on the same patient record.
Go deep on any stage
The questions a diligent evaluation asks
Two ways to start, depending on the size of your problem
Send a real consent today
Solo clinicians and small practices set up in an afternoon and send their first consent the same day. No procurement, no sales call, no card. Nothing about your current process has to change until you are satisfied.
See it run on your workflow
Multi-site hospitals and networks get a 30-minute demo configured for your EMR, your SSO, and the governance reports your accreditors actually ask for. You leave with a working trial account.